-onetechbd.com is being own 100% by
OneTech Power & Technology.
How long has Onetech Power & Technology
-OneTech Power & Tecnology has been
in the market since 2005, as web solution provider and
multimedia presentation development. Our areas of specialty
include HTML, DHTML, ASP, PHP, Macromedia Flash and etc.
Is Onetech Power & Technology owned by
any Public Listed company?
- This is a
proprietorship company. But we are looking for long term
What distinguishes Onetech Power & Technology with other web host provider?
onetechbd.com, we are unique, where we do not only provide web
hosting services, but we provide end-to-end web solutions
and our workforce may assist you in troubleshooting your
application problem if any. We provide you with flexible
scalability options where we will grow with your needs. We
are committed to provide you with the latest technology, as
we are conscious with modern technical know-how, will
continue to strive for excellent and innovative technology
What is your performance
- We assure you the following:
(a) Responsive customer service –
(b) Maximum uptime
- Multi Server deployment with 99.9% uptime.
secured - Daily multiple data backup and firewall.
Great performance - Load balancing, CISCO equipment and
INTEL base server.
(e) Reliable - High bandwidth and
controlled domain density within a server.
(f) Scalable -
Full upgrade path from Basic Hosting to Dedicated Managed
(g) Guaranteed low resource utilization.
30 days money back guarantee.
Who do you host for?
- We have always been focusing on working with clients
whom appreciate what after sales is all about. Many offshore
companies, Multi National Corporation as well as Public
Listed Company outsourced their web hosting services to us.
Please write to email@example.com for more references.
How experience is your support
- Our support personnel include
experienced in windows and Linux environment to answer all
your network or server related
What are the ranges of services
- We are a full service Web Host
provider. We provide basic shared hosting services, complex
database application hosting, managed services include data
warehousing, security and firewall implementation, load
balancing, clustering, dedicated server hosting and server
Do you provide support ?
- You may
contact with our support team at:
(a) By email
(b) By phone +880 17 1103 1705
How responsive is your after
- Please send you support
questions to firstname.lastname@example.org. We assured you that your
problems will be attended and responded within very short
What kind of technical support
- Support is available by phone
and email to help you with your Web site specific
We encourage our customers in need of
assistance to send email to email@example.com with questions
or concerns about their Web sites, as email is the fastest
manner to receive an answer to your inquiries, and it
provides a record of communication extremely helpful in
resolving your problem. Technical emergencies will be
addressed first, and support issues are handled in the order
they are received.
PLEASE NOTE: We provide technical
support for hosting issues only - we cannot provide help
with HTML syntax, Web site design, CGI programming problems,
database architecture or other issues not directly related
to the hosting services we provide. If you have questions on
how to use your email software (Eudora, Outlook, Netscape
etc.), Microsoft's FrontPage or other third party software,
please call the software manufacturer. Each software maker
has extensive online and phone support that we cannot
possibly replicate, and we must ask you to utilize the
infrastructure they have built for their programs. They are
the experts in the software, we are in hosting, so software
questions must be addressed to the manufacturers. Thank you!
Do you provide daily backup for my data and my
- It is our responsibility to secure
your data by performing a daily backup.
How can I make my payment during
For your convenience, we do accept the
following payment methods.
(a) Walk-in Payment
You are welcome to make your payment on
Or (b) Direct Bank-in
To our Banking
You may also bank into our Brac Bank
Limited directly at any branch the following
Account Name: Onetech Power & Technology
Account Number: 1507202051543001
Please write your domain name on the bank-in slip, then
scan it and email to firstname.lastname@example.org or inform us over
telephone. Incase of inform over telephone we need at least
24 hours to verify your order.
For immediate processing, please remember to email us the
Do you help us to register a new
- Yes, registration of domain name
is part of our duty. We will assist you in registering your
At onetechbd.com, we believe in providing top quality
technical support to our clients. It is in this spirit that we
have created an On-line FAQ (Frequently Asked Questions) which
you may access at any time. This on-line resource contains
answers to many of your frequently asked questions about our
products, services, and policies.
The On-line FAQ also describes various procedures that you
may refer to when creating or maintaining your web site or
server. In addition, there is a related links section in which
you will find links to other sites that contain information on
various technical issues.
What are the domain name
extension that I can register?
we support many domain extension include, .com, .net, .org,
.info, .name, .biz, .us, .in.
How long does it take to set up a
Depending on the amount of traffics
InterNIC currently dealing with; your site may the
registered as early as the same day up to 3 days after
submission. (InterNIC registration and processing can take
between 24 - 72 hours).
Once your account is
activated, you will receive an E-mail from onetechbd.com with
your relevant account information.
What are the charges for domain name
- Domain Charge is BDT 1200/=.
Domain under BTTB charge is deferent.
What type of domain is allowed to be registered
- BTTB only allow the following
domain to be registered under .BD:
*.com.bd: Private/Commercial organization
*.edu.bd: Educational organization
*.net.bd: Network service related
*.org.bd: Private non profit organization
EDU.BD can be applied by Educational institutions that
are registered with the Ministry of Education (MOE) in
GOV.BD domain can only be applied by Bangladeshi
We have a comprehensive statistics package which analyzes
your access log file and produces easy to read HTML format
reports on a daily, weekly, or monthly
Will I have 24 hours, 7 days
access to update my Website? - Yes. Our server
provides you with unlimited access to update and make
changes to your Website via FTP or FrontPage 24 hours a day.
How do I display my webpage on
the World Wide Web? - Your need to upload your
HTML and associated files onto your account at our web
The first page of your website must be called
one of the following: index.htm, default.htm, index.html,
index.php or default.asp (if it is an Active Server Page
script file). Please ensure that your home page is located
in your root directory, not in a subfolder - otherwise,
unless a browser has that exact subfolder address in the
window, otherwise your site cannot be displayed.
How do I upload content to my
Website? - You will be given access to your
Website via File Transfer Protocol (FTP) or published with
Microsoft FrontPage. However, if you choose to have
FrontPage Extensions and FTP access on your Website, you
must do so with caution. If you are not careful, you can
easily overwrite the FrontPage extensions and destroy the
integrity of the Website.
How to configure my FTP
-We recommend you to use 'The free
FTP solution' for better performance. You may download from The free FTP solution site.
What is a POP3 E-mail
-POP (Post Office Protocol-version)
E-mail boxes are mailboxes on your web server which will
hold E-mail addressed to your domain, such as
email@example.com, firstname.lastname@example.org, etc. You can
retrieve and send your E-mail by using an E-mail program or
Web browser program (such as Internet Explorer, Netscape
Navigator etc.) from your personal computer. Or you may also
retrieve your E-mail via Web page - which gives you Web
access to your E-mail from any computer in the world with
If you can't connect to the POP server...
- Make sure you first have a connection to the
Internet. Verify this by visiting a website.
sure your e-mail client is configured properly. This does
not apply if you have checked for new e-mail before and have
not changed your configurations since.
- Verify that
you are not behind a firewall! If you are at work, this
should be your first clue. If you find that you are behind a
firewall, verify with the network administrator that port
110 is allowed. If it is not, this is the reason you cannot
connect to the POP3 server.
How I can get web mail service
from you? - You can create your own web mail
account from Control panel according to your desire.
Do you charge me any additional fees for this
web mail service?
- No, not at all. This
service is totally free.
I cannot access to my site or web
mail & mail client but I can access other sites without
- Please check on your ISP connection.
If you just use dial up connection, please try to disconnect
and re-connect your Internet connection before you try again
to access your site or web mail & mail client.
I can access to web mail but
cannot access to mail client with error message pop up
"unable connect to the server..." or message pop up "wait
for 60 seconds...".
-Mail client has longer
connection path, if connection is not stable, you may still
able to access web mail but encounter problem accessing mail
client with the above mentioned errors. Please use alternate
ISP connection if you have or try again later.
I cannot connect to server by
using FTP uploads.
- If the error display is
wrong password, please verify your password. If the error
display is no connection/connection time out, please check
on your ISP connection. If you just use dial up connection,
please try to disconnect and re-connect your Internet
connection before you try again to access your FTP.
Why every time login to my web
mail, I encounter page time-out?
occur when a user's session is inactive for 10 minutes. If
an account times out, the user will need to login